Expensive shipping?
by vanessa
(florida)
hi maria love your website..it's 5 a.m and i'm still up reading great comments about how great your products are..the only downside on this is the shipping is wayyyyy too expensive..
i live in florida and i have relatives in california sending us fresh fruits from time to time so i know shipping costs..i ordered a soap and a 15mg cream and it cost me $10 just for shipping..i wish you can tell me what's going on here cuz it's wayyy too much..
i would like to order more but i have to save up first to pay for shipping costs..lol...thanks and hopefuly you hear this one out..muahs!!!
Answer:
Hi Vanessa, we apologize, our payment system does not calculate combined shipping when you buy more than 1 item and we are currently fixing that. At present, we are building a new store for the convenience of our valued buyers and visitors like you.
Meantime, what we normally do is give refund credits to our valued buyers for combined shipping discount within 24 hours after the order is placed online. And I guess you got yours already by this time. :)
Thank you for appreciating our site,
Maria